MontanaSky has a state of the art, secure, bank approved autopay system where your payment is deducted exactly on your due date. The need to pay in person or by mail is long gone.
Your subscription here is managed by the system now, and just like video games, Netflix and cell phones, when there is no payment 48 hours or so past your due date... it's "Game Over" and the service can be shut off or disabled.
Changing technology is something you need to accept and adapt to. You might have been able to take advantage of our old system which allowed you to be late for some length of time.
We are certainly not saying you are bad person for doing that. Because our suppliers and vendors require us also to be on autopay, we cannot pay our bills unless our customer base is on the same payment schedule.
Those days are now history, and we are asking you to make a habit change. We, as a business, cannot have tens of thousands of dollars unavailable to pay our bills because of late payers.
Please put your account on autopay, if it is not already. We will happily prorate your due date to a day of the month that works for you. Then you should have no problems having your payment credited to your account by or before your due date.
If it is absolutely impossible to use our autopay system or if you have been granfathered, we ask you have your payment in our office BEFORE your due date. US Mail can take over 10 days to deliver nowadays. If you have to mail a paper check, please mail 10 days early. Better yet, pay online or set up autopay at your MyAccount Center.
If you are already on autopay, you need to make sure your payment method is valid and has funds to pay your bill on the due date.
If you get a 48 HOUR disconnect warning by email, it means the system will shut your account off in 48 hours. This could affect your weekend or holiday access to the internet.
You are the only one who has control of getting your payments in on time. Autopay solves the problem.
Soon we will be requiring autopay on all accounts, we will not be accepting bank bill pay or paper checks... so now is a good time to change current habits for using autopay.