Our professional IT staff can take care 100% of your IT needs, or augment as a backup for your IT guy, do a remote over the internet session, or come to you on call when you need the help. Check out our offerings below.
· Complete PC Care - The one stop residential support plan for your computers. Let our team of professionals take care of your personal computers with the Complete PC Care package. Avoid unexpected expenses and gain peace of mind with the Complete PC Care plan.
This subscription plan starts at just $15.95 and includes everything you need to keep your computer running at its best; PC Tune-up, Virus Removal, Memory/Hardware Installs, Operating System Installs, Software Installs, Password resets, Printer Setups, Email Setups, Secure Data Removal, PC Restore Media, Data Backups and Storage, Data recovery & transfers, and remote support.
12-Month Contract Applies
-$15.95/Month for Montana Sky ISP Customers.
-$19.95/Month for non-Montana Sky Customers.
-$29.95/Month 3 device bundle for Montana Sky ISP Customers
-$39.95/Month 3 device bundle for non-Montana Sky ISP Customers
· Managed Anti-Virus - $4.95 per device
Our cloud managed anti-virus is just $4.95 a month per computer. This anti-virus solution is consistently ranked as a top performer worldwide and protects you from viruses, malware, adware, spyware, and more. Rather than having to renew every year, enter new license keys, and other annoyances, we have a simple subscription model that is always up to date and never expires.
12-Month Contract Applies
· Managed Home Wi-Fi – By far, the greatest number of complaints we receive from our customers is related to unreliable home Wi-Fi networks. Symptoms of these problems include:
o Slow speeds even though you are on a fast connection
o Frequent buffering when streaming videos
o Devices periodically disconnect from Wi-Fi
o Dead zones in your home where you cannot get Wi-Fi coverage
Our managed Wi-Fi solution removes the uncertainty of why your internet service is not working at the level you expect. We will provide all the network equipment you need to get your devices connected and can monitor quality to ensure that you get the most out of your internet connection. We also assist with password re-sets and device connectivity issues when you use our Managed Wi-Fi solution. We offer a variety of solutions to meet your needs and budget. We can also connect outbuildings to the internet by installing a wireless bridge.
- Additional indoor mesh access point: $7/Month
-Advanced indoor/outdoor access point: $12/Month
-Wireless Bridge: $34/Month (includes access point in remote building). 24-Month contract applies
MontanaSky offers many different levels of IT support depending on your needs. Whether you want us to manage your entire IT department, or just lend a helping hand now-and-then, we have a plan for you. With experienced IT professionals demanding $60,000+ a year to start, hiring our IT support makes more financial sense than ever before. Also, take away the worry of replacing IT staff who leave for higher paying jobs, leaving you to scramble for a replacement.
· IT Audit – Not sure where to even begin with IT? Contact us to have a technician come out and evaluate your environment. We will check the state of your connection, network set-up, computers, servers, telephony layout, and more for one low price. Our technicians will identify problem areas and work with you to create a plan, so you have the confidence to make an informed decision about your IT needs.
-$99.95 per audit
Managed IT Services – Similar to our OaaS service
plan, but for companies that wish to purchase their own equipment, or who
already have working equipment in place that they do not want to manage.
Rather than selling you hours to use each month, we support your needs on a
“per-device” model. We will install monitoring and support software on your
devices and remotely support and monitor all of your equipment. We will get
alerted and take action when a problem is identified, prior to a system
failure. The biggest benefit of this plan is how well the motivation structure
works for both MontanaSky and our client. Clients wish to have as little
down-time as possible, and MontanaSky wants to spend as few man-hours possible
fixing problems. This creates a huge incentive for Montana Sky to keep your IT
systems running at top-notch performance.
-Bronze plan: $15 per month per computer
-Silver plan: $24 per month per computer
-Gold plan: $55 per month per computer
OaaS (Office as a Service) - Let us take
over the IT for your small business. We will set you up with everything your
office may need- computers, printers, fax, VoIP phones, all for one low monthly
rate. That’s right, no up-front costs and you get brand-new, supported
equipment for a single price. Great for those who do not wish to make a large
capital expenditure, start-ups, and those who do not want to manage IT
life-cycles. We’ll build it, install it, and support it. You can check IT off
your to-do list!
-Value plan without phone service starting at $175/month
-Value plan with phone service starting at $211/month
Monthly Pre-Paid Retainer Plans - Need IT
for your small business, but don’t need a full-time IT guy? We offer monthly
support plans, so you have the help you need from professional IT staff when
you need it. We will work together to choose an appropriate number of hours
monthly to meet your needs. As opposed to the as-needed service; pre-paid
plans offer more responsive and pro-active support. Upon engagement,
MontanaSky will survey and document your IT infrastructure so that when there
is a problem, it can be resolved quickly. We will assist in creating an
overall IT strategy for your business so that your systems stay running smoothly
now and in the future. Customers on this plan get priority support over
as-needed customers, discounts on contracted rates, and reduced hourly rates
after pre-paid hours are exhausted.
Starting at $85/hour per Month
*Discounts available by contract term length
· Break/Fix service. Our Professional IT team can help you with whatever your IT support needs may be. Standard hourly rate starting at $95 per hour for on-site support (1-hour min.). Remote support starting at $84 per hour (30-minute min.). We’ve seen it all and we can fix it. We have experience in most IT areas, including but not limited to:
o E-mail and user management
o Servers and Workstations
o Networking (Including Cisco Networks)
o Cloud computing
Keep in mind, we cannot guarantee response time for as-needed service. You may consider one of our other IT services for guaranteed response time.
Managed Anti-Virus - Our cloud managed
anti-virus is just $4.95 a month per computer. This anti-virus solution is
consistently ranked as a top performer worldwide and protects you from viruses,
malware, adware, spyware, and more. Rather than having to renew every year,
enter new license keys, and other annoyances, we have a simple subscription
model that is always up to date and never expires.
Managed O365 - Let’s face it, if you use Microsoft
Products, you are pretty much forced to migrate to the O365 platform anymore. Although
there are many benefits to Microsoft cloud-based services, setting-up users and
managing the platform can be confusing and time-consuming. Calling the
Microsoft toll-free number could consume hours of your valuable time. Let our
team of experts manage your O365 subscription. We will make sure everything is
set-up right so that your data is secure, users accounts are created and
removed properly, and ensure you are paying for the correct subscription to
meet your needs.
O365 packages start at $95/Month and include licensing!
· Managed backups - Business data is arguably the most valuable resource a company has. Customer data, accounting data, legal documents, tax returns, and much more reside on company computer system. There have been many companies that have gone out of business following a complete data loss. While most companies perform periodic backups, ask yourself the following:
o Are backups done at least daily, every day?
o Are backups tested periodically for disaster recovery? (Will they actually work if you need them)
o Are your backups stored locally or in the cloud somewhere?
o Who will restore your systems if there is a critical data loss?
o What will you do if you get ransomware on your system that encrypts your files and backups?
o Do you modify your backup setting on a regular basis to ensure they are collecting all of your files?
o Are you backing up entire systems and settings, or just files?
If you don’t know the answer to all those
questions, you should probably consider using MontanaSky’s managed backup
program. We use the most advanced backup software available to make sure your
systems are backed up daily, or even hourly. We can store a copy of your data
both on-site at your facility and at our data center so there are multiple copies.
We can take snapshots of your entire system so we can restore your systems in
hours or less instead of days. Let us evaluate your backup program so you have
peace of mind knowing you are prepared for the unexpected.
-Small and Medium Business (SMB) Backups starting at $99/Month for 1TB
-Additional storage $50 per TB
-Enterprise Backup and Disaster Recovery
(BDR) starting at $80 for first server (up to 500GB)
-Additional servers $55 each
-Enterprise Backup and Disaster Recovery
(BDR) starting at $30 for first PC (up to 500GB)
-Additional PCs $20 each
Co-Location - Montana Sky offers full datacenter
and network co-location in our Kalispell, Montana facility. Our location near
the hospital means we are part of a very reliable and resilient part of the
utility power-grid. With multiple HVAC systems, UPS and generator power
back-up, you can be sure your equipment is safe and secure. Perhaps most
importantly, we have access in our facility to diverse internet connectivity.
We have fiber access to multiple ISP’s, on different physical paths, to various
parts of the United States. We also are fully capable of performing “remote
hands” services for our clients who don’t want to travel to our facility but
need physical access to their systems.
-1U starting at $58/Month (with 36 month agreement)
-2U starting at $83/Month (with 36 month agreement)
· Virtual Servers/Cloud Computing - Montana Sky has a complete server cluster with high-availability and fail-over so that we can offer fast and affordable virtual machines (VMs) to customer anywhere in the world. We have the ability to provide both fully-managed VM’s and customer-managed VMs. We offer a full range of server features that can be customized to meet your needs. We are happy to help evaluate your situation and recommend the best solution that matches your budget and desired performance.
There are many benefits to using MontanaSky’s VM’s:
o For our fiber clients, direct access to their servers with super-low latency times and no data-transfer fees.
o Avoid huge capital costs associated with physical server upgrades or replacements.
o Pay only for the resources you need and enjoy the benefit of instant access to more computing resources, when you need it and not before.
o Stay out of the “mega-clouds” like AWS, Azure, or Google and keep your data safe with a local company who knows your name and treats you right.
o More reliable than an on-site server; includes daily backups and extremely quick restore times in case of server failure or file corruption.
o Access to a team of experts who know what it takes to build a great server and keep it running smoothly.
Starting at $45/Month (with 36 month agreement)U
Make life easier and more secure with uberVault data backups.
MontanaSky Networks will install a small computer in your office and identify the data to be protected during the initial setup. Setup takes from 20 minutes to a couple of hours depending on your network configuration and the size of the initial data transfer. No knowledge is required on your part to operate or configure the backups. A MontanaSky Networks technician will ask a few questions during setup and then you can discard your tape drive, thumb drive or whatever media you are currently using to back up. It will never be needed again.
Initial Full Backup
Using a removable hard drive, MontanaSky Networks first performs a full backup of all critical files from your protected server or workstation. From then on it uses a time-tested technology to backup your data at the byte level on a schedule of your choice. As it only sends the changes of the changed files, such small data transmissions pose no performance issues for your network or internet connection.
Data is transmitted to montana Sky Nets secure data facility on a scheduled basis using state-of-the-art security and 128-bit Secure Socket Layer encryption. The facility features comprehensive physical security, generator power Backup and 24 hour monitoring. The data that is stored off-site is encrypted to ensure 100% integrity. This makes the uberVault system HIPAA compliant. A secondary backup of the encrypted data is stored at MontanaSky Networks's own facility. The chance of total data loss is as close to none as is possible.
Day-To-Day Recovery Access
Point, click, drag-and-drop your files or folders from the uberVault to restore the most current version of your data or a version from the historical archive up to 30 days. Off-Site files can be restored after contacting MontanaSky Networks:
MontanaSky Networks takes over the responsibility of monitoring your connection and the success of your backups. We offer to restore your data at no cost when the bad thing happens. Our business it to collect, protect and restore data, and to help minimize potential down time in case of disaster. MontanaSky Networks will detect and resolve problems, often before you even knew they existed.
Customer ServiceCustomer Service works closely with the MontanaSky Networks data center technicians to answer your questions or provide assistance.
Why chose uberVault?
GIVE US A CALL TODAY 1.406.752.4335
Services and price offerings are subject to change.